At minejl, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information under the Philippine Data Privacy Act of 2012.
minejl handles your personal data with the same care we put into every part of the platform. Here are the core principles that guide how we treat your information.
minejl collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for the sake of it – every data point has a clear, documented purpose.
minejl does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used exclusively to deliver and improve the minejl experience and to meet our legal obligations under Philippine law.
All data transmitted between your device and minejl's servers is protected by industry-standard TLS encryption. Sensitive data stored on our systems – including financial information and identity documents – is encrypted at rest using AES-256 encryption.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. minejl has clear processes in place to honor these rights promptly. You are always in control of your information.
minejl retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. Once data is no longer needed, it is securely deleted or anonymized.
In the unlikely event of a data breach that affects your personal information, minejl will notify affected players and the National Privacy Commission (NPC) within the timeframes required by the Philippine Data Privacy Act and its implementing rules.
minejl is an online gaming platform accessible at minejl.app, offering casino games, live dealer tables, slots, bingo, and other gaming products to eligible players in the Philippines. For the purposes of the Philippine Data Privacy Act, minejl acts as the Personal Information Controller (PIC) in respect of the personal data it collects from registered players and website visitors.
As a Personal Information Controller, minejl is responsible for determining the purposes and means of processing your personal data, and for ensuring that such processing is carried out in accordance with the DPA, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
minejl collects personal data through several channels, including account registration, identity verification, payment processing, gameplay activity, and customer support interactions. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo | KYC verification, age verification, fraud prevention |
| Contact Data | Email address, mobile number, residential address | Account management, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage | Game delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session logs | Security, fraud detection, platform optimization |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
minejl does not collect sensitive personal information as defined under the DPA (such as health data, political affiliations, or religious beliefs) unless specifically required by law or with your explicit consent.
minejl processes your personal data for the following purposes:
minejl processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act:
minejl does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
minejl uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the platform.
The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the minejl platform. minejl does not use third-party advertising cookies or behavioral tracking cookies for external advertising purposes.
minejl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with minejl's data disposal procedures.
Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by minejl:
You have the right to request a copy of the personal data minejl holds about you, along with information about how it is being processed. We will respond to access requests within fifteen (15) business days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly through your minejl account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to minejl's legal retention obligations under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to minejl's overriding legal obligations.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit it to another controller.
If you believe minejl has not handled your personal data in accordance with the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact minejl's Data Protection Officer using the contact details in Section 13 of this Policy.
The minejl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing real-money gaming. minejl does not knowingly collect personal data from any person under the age of 21.
If minejl becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately closed, all data will be deleted in accordance with our data disposal procedures, and any deposits will be refunded in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor has registered on the minejl platform, please contact our support team immediately so that we can take appropriate action.
minejl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While minejl takes all reasonable steps to protect your personal data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your minejl account and to enable multi-factor authentication where available.
minejl primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines – for example, where minejl engages technology service providers or game software vendors based in other countries.
Where such transfers occur, minejl ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required by the Philippine Data Privacy Act. These safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission, or transfers to countries recognized by the NPC as providing adequate data protection.
You may request information about the specific safeguards in place for any international transfer of your personal data by contacting our Data Protection Officer.
minejl may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the minejl platform at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this Policy periodically to stay informed about how minejl protects your personal data. Your continued use of the minejl platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
minejl has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our DPO directly.
Data Protection Officer, minejl
Email: [email protected]
For general customer support inquiries unrelated to data privacy, please contact our support team at: [email protected]
minejl aims to acknowledge all data privacy requests within three (3) business days and to provide a substantive response within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Now that you know exactly how minejl protects your personal data, you can focus on what matters – enjoying the best online casino experience in the Philippines. From Manila to Cebu to Davao, thousands of Filipino players trust minejl every day.
Must be 21 or older to play. Please game responsibly.